In this article we will detail the process of configuring an email account already created in Selva Digital in the Mail client, valid for the "El Capitan", "Sierra" and "High Sierra" versions of the OS X/macOS operating system.
The screenshots in this tutorial use example data. You must replace the value demo@example.com with the email account you want to configure and the domain example.com with the corresponding one.
1. Pre-configuring the account
If this is the first time you start the application, the dialog box shown in the screenshot will be displayed. Otherwise, go to Mail > Preferences > Accounts and click on the + symbol. Then select the Other Mail account... option and click on the Continue button.
Next, you must enter the "Name" you want to display as a contact (first and last name, company name, nickname, etc.), the corresponding "Email", your access "Password" and press the Login button.
2. Main account information
In the next screen you must enter your email in the "Email" and "Username" fields, and your access "Password". In the "Account type" section you must choose the connection protocol you want, IMAP or POP3 (more information in Difference between IMAP and POP3). This section will determine the "Incoming mail server" you must enter (imap.example.com or pop3.example.com). Finally, enter your "Outgoing Mail Server" and click the Login button.
If the following dialog box appears, click the Show certificate button.
In this way you will be able to view the certificate configuration options and, once you have selected the Trust always values shown in the screenshot below, click on the Continue button.
The operating system will prompt you for the password of the user (user of your personal computer) who is performing the configuration. Once you enter it, click the Update settings button.
Por último, selecciona las aplicaciones que usaran tu cuenta de correo y pulsa el botón Aceptar.
3. Advanced options of the email account
Once the account has been added, you must modify a series of parameters to ensure its correct functioning. Go to Mail > Preferences > Accounts, select the appropriate mailbox (the account being configured) and click on the Server settings tab.
Check the data added using the screenshot above (you must uncheck the Manage connection settings automatically option to display all the fields). If you have made a configuration under the IMAP protocol, click the Advanced IMAP settings button to check the Allow unsecured authentication option.
Next, click on the Account drop-down in the "Outgoing mail server (SMTP)" section and select the Edit SMTP server list... option.
You must review the configuration displayed in this dialog box with the data shown in the screenshot (you must uncheck the Manage connection settings automatically option to display all fields).
Important: If you have the domain registered with Selva Digital and you want your outgoing mail (SMTP) to be encrypted (SSL), you must modify the SMTP port to 465 and check "Use SSL/TLS".
Finally, click the Advanced tab, select the value None in the "TLS Certificate" box and check the Allow unsecured authentication option.
After accepting the changes, your email account will be configured correctly.
If you have any questions, please contact us.